Terms and Conditions

Returns accepted within: 30 Days

Refund given as: Money Back

Return postage paid by: Buyer

Additional return policy details:

 If you change your mind about the products you have purchased from us, we will refund the purchase price or exchange those products excluding postage and handling subject to the following conditions

1. Items must be returned within 30 days of purchase with the original receipt or other proof of purchase; If the Seller elects to have the Products returned, the Products are returned to the Seller in the same condition as when first delivered to the Customer with the relevant invoice number and date of order(I.E the item must be in a resalable condition). If the item if found not to be in resalable condition the customer can elect to have the item sent back at their expense.

2. The Seller will not accept the return of or give a credit for cable supplied in cut lengths under 20m or custom items.

3.All Products returned will be subject to a minimum handling charge of 20% of the invoiced price excluding freight charges,except in the case of defective Products or Products faulty or incorrectly supplied.

4. In the case of buy-ins against special Customer order, credit will only be allowed if the original manufacturer/supplier also accepts the return. Return postage will be at your expense. 

This policy does not take away the customer’s rights under the Australian Consumer Law.